• Posted 7 months ago
  • Durham
  • Full Time

Education Required: Grade 12

Certificates Required: None

Previous Experience: None

Rate of Pay: $14.00 per hour

Hours of Position: 40

Number of Positions: 10

Own Transportation Required: yes

Start Date: August 7, 2018

Benefits: Yes

Company Culture: Intek is an equal opportunity employer who takes the time to train all employees to provide them with the skills, knowledge and abilities to perform as part of a team while providing unlimited earnings potential.

Job Responsibilities:

  • Operate and drive vehicles to varying customer location
  • Greet customers and discuss type, quality, and quantity of products or services required
  • Inspect, test, and repair cable signals and replace faulty cables, power supplies, digital boxes, modems amplifiers and associated equipment
  • Install, connect, disconnect and relocate cable outlets, digital boxes and modems
  • Evaluate the customers services and equipment to verify that they are working within the specifications
  • Converse with customers, ensure customers understand and approve of the work to be done
  • Work at heights and on ladders, as required
  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
  • Maintain a high level of product and service knowledge
  • Maintain a professional appearance, demeanor, and attitude at all times
  • Educate customer on how to use the products/services installed
  • Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
  • Participate in any required company training
  • Meet the Key Performance indicators as outlined by Intek

Job Requirements:

  • High school diploma, GED, or equivalent
  • Valid driver’s licence with a clean driver’s abstract
  • Valid auto insurance
  • Clean criminal record check
  • Demonstrated aptitude for learning new technologies
  • Ability to effectively communicate technical concepts to non-technical consumer
  • High level of integrity and work ethic
  • Ability to prioritize and manage conflicting demands
  • Ability to work individually as well as part of a team
Intek Communications Inc.

Field Technician, Training, Rogers, Cable, Phone, Internet.