Start Date: ASAP

Qualifications

Completion of post-secondary education is required.  Completion of Medical Office Administration course or medical terminology training will be an asset
Two years’ administrative or office experience  is required
Advanced software skills are required, software scheduling experience is also an asset
Superior Customer service skills are necessary
Ability to effectively communicate both through oral and written mediums
Demonstrate compassion, tact and diplomacy when interacting with clients and their families
Responsibilities

Receive and enter into the computer system new referrals from private or government sources
Determine if referrals can be accepted based on available staffing resources  and input from Supervisors
Take great care to assign appropriate staff to clients needing care based on a variety of factors including times suggested by clients, staff availability and relevant skill sets while giving consideration to geographic proximity of clients’ residence
Build a care schedule that supports continuity of care
Enter and update employee and  client data within computerized system
Respond professionally and courteously to calls and electronic communication from funders, staff, clients and families
Document and appropriately report and escalate complaints and incidents related to staff and clients
Adhere to the ParaMed policies in all interactions with clients, families or other parties ensuring privacy and confidentiality.
other duties as assigned

Competencies

The Assignment Coordinator will exercise skills in Customer Service, Time Management and Organizational skills while constantly striving to satisfy referral acceptance requirements.

Reference No.: 2018-2397

Fields marked with an * are required
No file chosen
ParaMed Home Health Care
Location